ALPHA Chat Demo
ALPHA Chat
Desktop App
How to start a support request and track your ticket from the ALPHA Chat desktop app — no Microsoft 365 required.
Duration: 2:07
About This Demo
This walkthrough shows how managed ALPHA IT clients use the ALPHA Chat desktop app to reach support. The desktop app works independently of Microsoft 365 — ideal for organizations that don’t use Teams or need a standalone support channel.
What this demo shows
Launching the ALPHA Chat desktop app
Submitting a new support request
Tracking ticket progress and responses
Using ALPHA Chat without Microsoft Teams
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